iConsult

iConsult

iCONsult

An extensive support network, with clear guidance on intelligent construction benefits to grow your business.

CASE SiteControl Customer Care

Get maximum benefit from your investment When you buy CASE SiteControl Customer Care package from GT Mid Atlantic, you can rest assured that our service team supports you while you work. Locale knowledge, reliable support and understanding our customers’ needs is essential for you to get maximum benefit from your machine control investment.

GT Mid Atlantic will tailor the service to the Customer Care Package with their local resources, network and knowledge of products working with equipment CASE SiteSolutions.

With a CCP contract, you receive:

• High level of service and reduced downtime
• Access to the latest software
• Optional extended warranty packages
• Global coverage – local support

myWorld
Product information at your fingertips

myWorld offers customers and partners a wide range of services, information and training material. With direct access to myWorld, you are able to access all relevant services whenever it is convenient for you, 24 hours a day, 7 days per week. This increases your efficiency and keeps you and your equipment instantly updated with the latest information.

myTraining

• Train yourself online
• Download training material
• Register for courses & seminars

myService

• View service history
• View details of service cases
• View current service status

mySupport

• Create new support requests
• View your support history
• Review detailed information on support requests

myProducts

• Add your products
• Buy options online
• Upgrade Software
• Download user manuals